Sara Blakely
Case 3 reviewed Video
Holdings
Citations
-
1. Extent of success. — She built Spanx to $5,000 of her own savings with no business class behind her, and states that she self-funded the whole 21 years and never had an outside investor. This source records her as Spanx CEO and the founder of a billion-dollar business, but every number in it is her own starting capital and time spent, not a verified outcome.
-
2. Time to success. — No arrival date appears in this source. It gives the path before launch: seven years selling fax machines door-to-door, three months at Disney World, and two years of prototype work before the product launched. The track breaks off at 10:19, so this source never reaches the outcome or how long the success took.
-
3. Course of conduct.
- (a)Noticed the gap by cutting the feet out of her own control-top pantyhose and wearing them under white pants.
- (b)Searched hosiery mills, cold-called them, and got hung up on.
- (c)Cold-called law firms, was quoted $3,000-5,000, and wrote the patent application herself.
- (d)Made the prototype herself, duct-taping lace and paper-clipping stretchy pieces at fabric stores.
- (e)Took a week off work and drove door-to-door to mills in North Carolina.
- (f)Re-engineered the product from what she learned: size-specific waistbands, and removed the old rubber cord.
-
4. Points of practice. — Go in person when the phone stops working, since the mills met her only when she showed up. Look at the product as a user rather than as an industry insider: nobody had questioned uncomfortable waistbands because the people designing them did not wear them. Persistence converted rejection into one yes.
-
5. Incidents of record. — Every mill asked the same three questions — who are you, who are you with, who backs you financially — and her answer was always just her own name. After two weeks the manufacturer Sam Kaplan called back to make "your crazy idea"; asked why, he said only "I have two daughters". Her patent attorney admitted he first thought she was a prank, sent by Candid Camera.
-
1.
00:03-03:28 "I'd never taken a business class I'd never worked in fashion or retail and I had $5,000 in savings ... I... Read full citation
00:03-03:28 "I'd never taken a business class I'd never worked in fashion or retail and I had $5,000 in savings ... I was 27 years old"; video title and source: "Sara Blakely, Spanx CEO: How I Built A Billion Dollar Business". -
2.
00:03:07-03:12 "then I ended up selling fax machines door-to-door for seven years until I cut the feet out of my pant... Read full citation
00:03:07-03:12 "then I ended up selling fax machines door-to-door for seven years until I cut the feet out of my pantyhose"; 00:08:48-08:55 "the process of me cutting the feet out of my pantyhose while trying to get the prototype made before I launched it was 2 years"; caption track ends at 10:19 ("they would stand back with their clipboards"). -
3.
01:16-01:21 "I actually cut the feet out of my own control top pantyhose"; 04:02-04:27 "I started picking up the phon... Read full citation
01:16-01:21 "I actually cut the feet out of my own control top pantyhose"; 04:02-04:27 "I started picking up the phone and calling all these manufacturers ... everyone kept either hanging up on me"; 05:30-05:41 "they all quoted me between three and five thousand dollars to patent it ... so I decided to patent it myself"; 07:06-07:20 "I was duct taping pieces of lace at the bottom of the pantyhose"; 07:29-07:39 "so I took a week off of work ... and I drove around North Carolina"; 09:36-10:01 "a size small gets a small/medium gets a medium ... I immediately took the rubber cord out of it". -
4.
07:20-07:29 "I realized I've got to go in person to these mills they need to meet me they keep hanging up on me"; 02:... Read full citation
07:20-07:29 "I realized I've got to go in person to these mills they need to meet me they keep hanging up on me"; 02:20-02:26 "because the people making them were not spending all day in them"; 08:17-08:36 "two weeks after I drove around North Carolina in person I actually got a phone call ... Sam Kaplan in Charlotte and he said ... Sara I've decided to help make your crazy idea". -
5.
07:44-08:13 "they would always ask me the same three questions ... and you're financially backed by and I'd say Sara ... Read full citation
07:44-08:13 "they would always ask me the same three questions ... and you're financially backed by and I'd say Sara Blakely"; 08:36-08:45 "he simply said I have two daughters ... they said it's brilliant dad helped this girl make it"; 05:47-05:58 "he actually thought I had been sent by candid camera"; 05:45-05:47 "my mom did the sketch of the drawing that's still in the patent right now".
Source excerpt
The asterisks mark successive segments of the extracted source text, not the pagination of the original.
*1